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FAQ
Orders take at least 5 business days to process.
All orders will take up to 15-20 days depending on location. Most orders will be a lot quicker.
We LOVE that you have such interest in our shop! Unfortunately, at this time we are not giving away free items since we offer free shipping and discounts daily.
Take a photo with your purchase and use the hashtag #KENNYGRL. We love seeing customer photos and will most likely repost for the rest of our customers to enjoy.
Ordering is very simple! When viewing an item, simply select your size and quantity needed and then click ‘Add to Cart’. You can review the items in your cart at any time by clicking on the ‘My Cart’ icon in the top right corner of every page. Once you have reviewed the items in your shopping cart, you can either continue shopping or continue to checkout and place your order.
Tracking updates are only available for certain countries. Please allow some time for your parcel to be processed through your national customs department before you can expect tracking updates to appear on your national postal service website. Please contact your local post office for further details if tracking is not available online in your destination country.
There are no returns, exchanges or refunds available on sale items. All sale items are sold as final sale only. Please refer to our Returns Policy at the bottom of our page for further details.
Yes-only if your order is still processing and has not been dispatched. All order cancelations must be sent to us via e-mail at shopkendallco@gmail.com quoting your name, order number and full address. We can then cancel your order and refund you. If however your order has been despatched you will need to return the order to us at your own expense. Please see our returns policy.
We take all major credit cards and also paypal.